Ampalone Softwares

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Advanced DEX · AI-Powered Endpoint Intelligence

Deliver the digital workplace
of the AI era.

Orbit is the DEX agent that's invisible to users — but never to problems. Real-time streaming telemetry with edge-based autonomous self-healing. Zero polling. Zero kernel risk. Zero user impact.

0ms
Polling delay
<1%
CPU footprint
Auto
Self-healing

Over 1,500+ global enterprises transform IT with Orbit

Northwind
5K

Employee hours saved annually

By proactively resolving digital-experience issues before employees noticed them, Northwind eliminated thousands of hours of lost productivity and support toil.

Watch the story

See everything. Fix anything. Accelerate AI.

See, diagnose, and fix issues before they impact employees — and accelerate adoption of new technology and AI without disruption.

Streaming Telemetry

See everything

Persistent streaming telemetry gives you millisecond-resolution visibility into every endpoint — no polling, no gaps, no blind spots.

Real-time device, app, network, and experience signals
Micro-stutter, CPU/memory-leak, and crash detection by PID
Full-fleet visibility across Windows, macOS, and Linux
Edge Self-Healing

Fix anything

Autonomous remediation runs on-device, resolving issues before employees ever notice — and before they become tickets.

On-device playbooks with zero server round-trips
Automated diagnostics, remediation, and verification
Prevent recurring incidents proactively, at the edge
AI & Zero Trust

Accelerate AI

Turn endpoint intelligence into business outcomes — feed continuous posture into ZTNA and measure AI-tool adoption in real time.

Native Zero Trust Network Access telemetry integration
Benchmark adoption, performance, and experience
Quantify impact and accelerate safe AI rollout

Four architecture pillars

Built from the ground up for real-time, lightweight, autonomous endpoint monitoring.

Streaming Telemetry

Persistent WebSocket connection delivers millisecond-resolution events. Zero polling, zero gaps, zero blind spots.

Lightweight Footprint

Near-zero CPU and RAM consumption. Completely invisible to end users — no performance impact, no notifications.

Edge Self-Healing

Autonomous remediation runs on-device without server round-trips. Fixes issues before users even notice them.

ZTNA Telemetry

Native Zero Trust Network Access telemetry integration. Continuous device posture feeds into your ZTNA policies.

Now available in three editions

Choose your Orbit

Start with the ready-to-use Community Edition, unlock the complete platform with Enterprise, or run Orbit for every one of your clients with the Service Provider Edition.

Community Edition

The ready-to-use DEX platform

No licence cost
Support available as a paid module

Everything you need to start monitoring and self-healing your fleet — streaming telemetry, the live dashboard, and edge remediation, deployed the same day. Advanced experience modules, Persona Profile, Orbit Vault, and the proprietary Orbit AI engine are reserved for the paid editions.

  • Full streaming-telemetry agent and live fleet dashboard
  • Edge-based autonomous self-healing
  • AI module included — connect your own LLM to enable it
  • Windows, macOS and Linux · silent MDM deployment
Talk to us about Community

Enterprise Edition

The complete Orbit platform

Per-endpoint pricing
Support and updates included

The full-fledged product with every capability unlocked — the complete experience-intelligence suite, Persona Profile, Orbit Vault, and Orbit AI, our proprietary engine that runs without you supplying or paying for an external LLM.

  • Everything in Community, with no module limits
  • Orbit AI — proprietary engine, no external LLM required
  • Productivity, PolarisAI, FleetMed and Sentiment Survey
  • Persona Profile and Orbit Vault
Request Enterprise pricing
Multi-tenant

Service Provider Edition

Multi-tenant, single console

Partner pricing
Contact us for MSP and MSSP terms

Built for the companies that run IT for everyone else. Manage every client from one console, with each tenant cryptographically and operationally separated — its own data, its own policies, its own administrators — under a single hardened control plane.

  • Everything in Enterprise, across every managed tenant
  • Strict tenant isolation — no data crosses a client boundary
  • Role-based access control with delegated administration
  • Per-tenant policies, playbooks and reporting from one console
Become a service provider

Edition comparison

Every capability, side by side.

Orbit Endpoint capability comparison across Community, Enterprise and Service Provider editions
CapabilityCommunity EditionEnterprise EditionService Provider Edition
Core DEX platform
Real-time streaming telemetryIncludedIncludedIncluded
Edge-based autonomous self-healingIncludedIncludedIncluded
Live fleet dashboard and analyticsIncludedIncludedIncluded
Windows, macOS and Linux agentIncludedIncludedIncluded
Silent MDM deployment (Intune · Jamf · SCCM)IncludedIncludedIncluded
Intelligence and AI
AI moduleBring your own LLMIncludedIncluded
Orbit AI — proprietary AI engineNot includedIncludedIncluded
PolarisAINot includedIncludedIncluded
Experience modules
ProductivityNot includedIncludedIncluded
FleetMedNot includedIncludedIncluded
Sentiment SurveyNot includedIncludedIncluded
Persona ProfileNot includedIncludedIncluded
Orbit VaultNot includedIncludedIncluded
Multi-tenancy and governance
Tenancy modelSingle tenantSingle tenantMulti-tenant
Single console across client tenantsNot includedNot includedIncluded
Tenant isolation and data segregationNot includedNot includedIncluded
Role-based access control (RBAC)Not includedIncludedCross-tenant, delegated
Delegated administration per tenantNot includedNot includedIncluded
Per-tenant policies and playbooksNot includedNot includedIncluded
Cross-tenant reporting and rolloutNot includedNot includedIncluded
Commercial
Licence costFreePer endpointPartner pricing
Support and maintenancePaid add-on moduleIncludedIncluded

Community Edition includes the AI module, but an LLM endpoint of your own must be connected to enable it. Orbit AI, our proprietary engine, is available in the Enterprise and Service Provider editions. Enterprise is licensed per endpoint; the Service Provider Edition is licensed under partner terms and adds multi-tenant management, tenant isolation, and delegated role-based access across every client you manage — contact us for a quotation.

Technical capabilities

Real-Time Streaming Telemetry — persistent socket, millisecond-resolution
Near-zero CPU/RAM footprint — invisible to end users
Edge-Based Autonomous Self-Healing — on-device remediation
ZTNA / Zero Trust telemetry integration
Micro-stutter detection, CPU/memory leak tracking by PID
BSOD-safe — user-space only, no kernel hooks
Silent MDM deployment — Intune, Jamf, SCCM compatible
Windows 10/11, macOS 12+, Linux support

The world's most trusted DEX platform

Recognized by leading analysts and rated #1 by hundreds of enterprise reviewers.

Industry Analyst

Category Leader

Positioned as a Leader for vision and execution three years running.

Analyst Wave

Strong Performer

Top-rated for architecture, data sovereignty, and time-to-value.

Peer Reviews

4.8 / 5 rating

Rated #1 by hundreds of verified enterprise customers for support.

Placeholder recognition — replace with your actual analyst placements.

Vendors inGartnerDEX Management Tools

Competitive comparison

Against the DEX and endpoint tools enterprises evaluate.

CapabilityAmpalone OrbitGartner Leader 1Gartner Leader 2Gartner Leader 3
Telemetry ModelStreaming (real-time)Polling (interval)PollingPolling
CPU ImpactNear-zeroSpikes during pollsHeavy baseline~ Moderate
Self-HealingEdge-basedServer-dependentServer-dependent~ Limited
Kernel DependencyNone (user-space)Kernel hooksKernel driverKernel
BSOD RiskZeroPotentialPotentialPotential
ZTNA IntegrationNativeSeparate productSecurity-focusedNone
Physical Laptop SupportFull~ Primary focusYesVDI/Citrix heritage
Deploy MethodSilent MDM push~ Complex rollout~ Agent push~ Manual/MDM

Leaders 1–3 refer to vendors recognized in the Gartner Magic Quadrant for DEX Management Tools. Comparison reflects Ampalone's assessment based on publicly available information and is not endorsed by Gartner. “Gartner” is a registered trademark of Gartner, Inc.

Deployment architecture

Endpoints

Windows · macOS · Linux

Streaming Socket

Persistent Connection

Orbit Dashboard

Real-Time Analytics

Auto-Healing

Edge Remediation

Frequently asked questions

Legacy DEX agents poll on an interval, so they miss what happens between checks and spike CPU each cycle. Orbit streams events continuously over a persistent socket at millisecond resolution — full fidelity with a near-zero footprint.

Put an end to IT tickets

Silent MDM deployment. Streaming begins immediately post-install. See your endpoint health in real time.

Request a Demo